Order No: E110072
This manual is intended for water and wastewater utility operations professionals who aspire to or have been promoted to management or leadership positions. Utility managers must be knowledgeable in the areas of personnel management, budgeting and financial management, communications, utility operations, safety and security, record keeping, and relevant laws and regulations. This manual will cover management fundamentals while conveying some of the lessons learned from high-performing utilities’ management strategies. Published by WEF. 2011. Soft cover. 240 pages.
This publication is available to members and customers outside the U.S., its territories, Canada, and Mexico by ordering through www.portlandpress.com.
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